Returns & Exchanges
At Lids Access Pass, we want you to love your headwear and apparel, which is why we offer a 30-day return window for all unworn items with original tags attached. Simply initiate your request online to receive a prepaid shipping label and keep your style game on point.
Initiate Your Return
Log in to your Access Pass account and navigate to your order history to select the items you wish to return or exchange.
Print Your Label
Download and print the prepaid return shipping label provided in your confirmation email and securely attach it to your package.
Pack and Ship
Place your items in their original packaging, ensuring all tags are intact, and drop off the parcel at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund to your original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing